Terms and Conditions
Terms and Conditions
Effective Date: 14 October 2026
Website: https://vayanasakhi.com/
1. Introduction
Welcome to Vayanasakhi. These Terms and Conditions govern your access to and use of our website, vayanasakhi.com, including browsing, creating an account, purchasing books, and using any services offered through the website.
By accessing or using our website, you agree to comply with these Terms and Conditions. If you do not agree with any part of these terms, please discontinue using the website.
In these terms, “Vayanasakhi,” “we,” “us,” and “our” refer to the business operating this website, while “you” and “your” refer to visitors, customers, and other users.
2. Eligibility to Use the Website
By using this website, you confirm that you are legally capable of entering into a binding agreement under applicable law.
If you are under the age required to enter into a contract independently, you should use the website with the involvement and supervision of a parent or legal guardian, as required by law.
You agree to provide accurate and complete information whenever you create an account, place an order, or contact us.
3. Products and Book Information
Vayanasakhi offers books and related products across various categories, which may include novels, stories, poetry, biographies, history, self-help, and other literary works.
We make reasonable efforts to ensure that product descriptions, book titles, author information, prices, images, and availability details are accurate.
However:
Product images may differ slightly from the actual product due to photography, display settings, or printing variations.
Book availability may change without prior notice.
Descriptions, editions, formats, and publication details should be reviewed before placing an order.
We reserve the right to correct errors, update product information, or discontinue products where necessary.
If a material error affects your order, we will take appropriate steps in accordance with applicable law.
4. Pricing and Payment
All product prices and applicable charges will be displayed on the website at the time of purchase.
Unless otherwise stated, prices are expressed in the currency shown on the website. Applicable taxes, shipping charges, and other fees, if any, will be displayed or communicated as required before order confirmation.
We reserve the right to update prices and promotional offers. A price change will not affect an order already accepted, except where a correction or other adjustment is permitted by applicable law and appropriately communicated.
Payments may be processed through third-party payment providers. You agree to provide accurate payment information and to comply with the applicable terms of your selected payment method.
An order may be delayed or cancelled if payment is declined, fraud is reasonably suspected, or the requested product is unavailable. Any refund due will be handled in accordance with our Refund and Returns Policy and applicable law.
5. Orders and Order Acceptance
When you place an order through our website, you submit a request to purchase the selected products.
An order confirmation or automated acknowledgement does not necessarily mean that the order has been finally accepted or dispatched.
We reserve the right to decline or cancel an order for legitimate reasons, including:
Product unavailability.
Incorrect pricing or product information.
Payment failure.
Suspected fraudulent or unauthorised transactions.
Incomplete or inaccurate delivery details.
Circumstances beyond our reasonable control.
If payment has already been collected for an order that is cancelled, any refund due will be processed in accordance with applicable law.
6. Shipping and Delivery
We aim to process and dispatch orders within the estimated time communicated at checkout or in order-related notifications.
Delivery times are estimates and may vary because of the delivery location, courier operations, weather, public holidays, logistical delays, or other circumstances beyond our reasonable control.
Customers are responsible for providing a complete and accurate delivery address and contact information.
If an order is delayed, damaged, or not delivered, please contact us with your order number so that we can investigate and determine the appropriate next steps.
Further details about refunds, returns, and eligible delivery-related claims are provided in our Refund and Returns Policy.
7. Returns, Refunds, and Cancellations
Returns, replacements, refunds, and order cancellations are governed by our Refund and Returns Policy, which should be read together with these Terms and Conditions.
Please review that policy before making a purchase.
Nothing in these terms excludes or limits any mandatory rights available to customers under applicable consumer-protection laws.
8. Customer Accounts
Some website features may require you to create a customer account.
You agree to:
Provide accurate registration information.
Keep your login credentials confidential.
Notify us promptly if you suspect unauthorised use of your account.
Avoid sharing account access in a manner that compromises security.
Ensure that activity carried out through your account complies with these terms.
We may restrict or suspend access to an account if there is reasonable evidence of fraud, misuse, security risks, or a violation of these terms, subject to applicable law.
9. Shopping Cart and Wishlist
Our website may provide shopping cart and wishlist features to help you select and save books.
Adding a product to your cart or wishlist does not guarantee its availability, reserve the item, or establish a completed purchase.
Products remain subject to availability, current pricing, and order confirmation.
Wishlist items may be removed or become unavailable if product listings change.
10. Intellectual Property Rights
Unless otherwise indicated, the website’s design, branding, text, graphics, logos, layout, and other original materials are owned by or licensed to Vayanasakhi and are protected by applicable intellectual property laws.
Book titles, covers, author names, publisher marks, and other third-party materials may belong to their respective copyright owners or rights holders.
You may browse the website and use its content for personal, non-commercial purposes. You must not reproduce, republish, distribute, modify, sell, or commercially exploit website content without appropriate permission, except where permitted by law.
Purchasing a book does not transfer ownership of the copyright in that book to the purchaser.
11. Acceptable Use
You agree not to:
Use the website for unlawful or fraudulent activities.
Attempt to gain unauthorised access to the website, accounts, or servers.
Interfere with website functionality, security, or performance.
Introduce malware or other harmful code.
Use automated tools to scrape, copy, or extract website content in a manner that violates applicable law or our rights.
Submit false, misleading, or fraudulent order information.
Infringe the intellectual property or other rights of Vayanasakhi or third parties.
We may take reasonable action to protect our website, customers, and business from misuse.
12. Third-Party Services and Links
Our website may contain links to or integrations with third-party services, including payment processors, delivery providers, social media platforms, and other external websites.
These services may operate under their own terms, conditions, and privacy policies.
Vayanasakhi does not control independent third-party websites and is not responsible for their content or practices, except to the extent responsibility cannot be excluded under applicable law.
13. Privacy and Personal Information
Your use of the website may involve the collection and processing of personal information, such as your name, contact details, delivery address, and order information.
Our handling of personal information is described in our Privacy Policy, available on the website.
By using the website, you acknowledge that you have had the opportunity to review that policy. Where applicable law requires consent for particular processing activities, that consent will be obtained separately.
14. Website Availability and Accuracy
We aim to keep our website available and functioning properly. However, we do not guarantee uninterrupted access or that every feature will always be available without errors.
Maintenance, technical problems, hosting issues, security incidents, or circumstances beyond our reasonable control may temporarily affect access.
We may modify, suspend, or discontinue website features where reasonably necessary, subject to applicable law and any obligations relating to existing orders.
15. Limitation of Liability
To the extent permitted by applicable law, Vayanasakhi will not be responsible for indirect or consequential losses arising from the use of the website where such liability may lawfully be excluded.
Nothing in these terms excludes or limits liability for fraud, wilful misconduct, or any other liability that cannot legally be excluded or limited.
Nothing in these terms limits statutory consumer rights or remedies relating to defective, misrepresented, or undelivered products.
16. Indemnification
To the extent permitted by applicable law, you agree to be responsible for losses or reasonable costs arising directly from your unlawful use of the website, fraudulent conduct, or material violation of these terms, where attributable to your actions.
This provision does not apply to the extent that a claim results from our own unlawful conduct or where such responsibility cannot legally be transferred to you.
17. Force Majeure
We will not be considered in breach of these terms solely because performance is delayed or prevented by circumstances beyond our reasonable control, such as natural disasters, severe weather, transport disruptions, government restrictions, widespread network failures, or other comparable events.
We will take reasonable steps to minimise disruption and communicate with affected customers where appropriate. This provision does not remove any refund or other rights that cannot legally be excluded.
18. Changes to These Terms
We may update these Terms and Conditions to reflect changes in our business, website features, operational practices, or legal requirements.
The revised terms will be published on this page with an updated effective date.
Changes will apply as permitted by law. Any rights or obligations relating to an existing order will be handled in accordance with the terms applicable to that order and any mandatory legal requirements.
19. Governing Law and Dispute Resolution
These Terms and Conditions are intended to be governed by the laws of India, subject to applicable conflict-of-law principles and mandatory consumer-protection requirements.
If a dispute arises, we encourage customers to contact us first so that we can attempt to resolve the matter amicably.
Where a dispute cannot be resolved informally, it may be referred to the appropriate courts or dispute-resolution mechanisms having jurisdiction under applicable law. Nothing in this section restricts a consumer from approaching a competent consumer commission or other authority where legally entitled to do so.
20. Severability
If any provision of these Terms and Conditions is found to be invalid or unenforceable, the remaining provisions will continue to apply to the extent permitted by law.
21. Contact Information
For questions regarding these Terms and Conditions, orders, or our website, please contact us using the details below.
Business: Vayanasakhi
Website: https://vayanasakhi.com/
Email: info@vayanasakhi.in
Phone: +91 81138 05723
Location: Kerala, India
Please include your order number when contacting us about a specific purchase.
By using this website, you agree to these Terms and Conditions, subject to your statutory rights and applicable law.